LAUNCH OFFER — 10% off your order
These General Terms and Conditions of Sale are concluded between: Voanlant3ranches Collection SAS, a simplified joint-stock company with a capital of €1,000. Registered office: 11 chemin de la baissade, 81220 Viterbe – France. RCS Castres: Intra-community VAT: Email: contact@volant3ranches.com. Hereinafter referred to as the “Seller”.
These General Terms and Conditions of Sale are concluded between: Voanlant3ranches Collection SAS, a simplified joint-stock company with a capital of €1,000. Registered office: 11 chemin de la baissade, 81220 Viterbe – France. RCS Castres: Intra-community VAT: Email: contact@volant3ranches.com. Hereinafter referred to as the “Seller”.
The products offered for sale are presented with the greatest possible accuracy. Product photographs and descriptions are provided for informational purposes only and may show slight differences, particularly concerning color rendering on screen. Product offers are valid while stocks last.
Prices displayed on the website are indicated in euros (€), all taxes included (TTC). Delivery fees are specified before order confirmation. Volant3ranches Collection reserves the right to modify its prices at any time. However, products will be invoiced based on the rate in effect at the time of the order.
The customer selects the products they wish to purchase and then confirms their order after checking the cart. The order becomes final after:
● payment validation;
● Receipt of a confirmation email.
Volant3ranches Collection reserves the right to refuse or cancel any order in case of:
● existing dispute with the customer;
● non-payment;
● suspicion of fraud.
Payment is due immediately upon order. Accepted payment methods are:
Transactions are secured via an approved payment provider.
Payment is due immediately upon order. Accepted payment methods are:
Transactions are secured via an approved payment provider.
Volant3ranches Collection delivers to:
● Metropolitan France
● Corsica
● European Union countries (subject to availability)
Orders are prepared within 24 to 48 business hours. Estimated delivery times:
● France: 2 to 5 business days;
● Europe: 4 to 8 business days;
These times are indicative.
Standard delivery: €4.50
Standard delivery is free in Metropolitan France for purchases over €95
In the European Union from €12.90 and free for purchases over €150 in Europe
Volant3ranches Collection cannot be held responsible for delays attributable to the carrier or exceptional circumstances.
Volant3ranches Collection cannot be held responsible for delays attributable to the carrier or exceptional circumstances.
The transfer of risk occurs when the customer physically takes possession of the products.
In accordance with articles L221-18 et seq. of the Consumer Code, the customer has a period of 30 days from receipt of their order to exercise their right of withdrawal. To exercise this right, the customer must send their request to:
Products must be returned in their original condition.
Returned items must be:
● unworn;
● unwashed;
● with their original tags;
● in their original packaging.
Any item not meeting these conditions may be refused.
The customer must contact customer service at: contact@volant3ranches.com. A return procedure will be communicated to them.
You have 14 days to return your items. Returns are free from mainland France if the product is not defective, but limited to one return per order. If the product is defective, return shipping costs will be at your expense.
Return shipping at the customer’s expense for personal reasons (size, change of mind, etc.).
Return shipping at the customer’s expense for personal reasons (size, change of mind, etc.).
The customer benefits from:
● the legal warranty of conformity provided for in Articles L217-3 et seq. of the French Consumer Code;
● the warranty against hidden defects provided for in Articles 1641 et seq. of the French Civil Code. In the event of a defective product, the customer may request:
● replacement of the product;
● repair;
● or a refund.
If a defective or non-compliant product is received, the customer must contact customer service within 48 hours of receipt, attaching photos of the product concerned. Return shipping costs will be covered by Volant3ranches Collection.
Volant3ranches Collection cannot be held liable for indirect damages resulting from the use of the products sold. The Seller’s liability is limited to the total amount of the order.
Volant3ranches Collection cannot be held liable in the event of force majeure preventing the normal performance of contractual obligations.
The personal data collected is processed in accordance with the General Data Protection Regulation (GDPR). The customer has the right to access, rectify, object to, and delete their data.
For any request: contact@volant3ranches.com
The personal data collected is processed in accordance with the General Data Protection Regulation (GDPR). The customer has the right to access, rectify, object to, and delete their data.
For any request: contact@volant3ranches.com
In accordance with Article L612-1 of the French Consumer Code, the customer may use the following mediation service free of charge: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice Website: https://www.cm2c.net
These GTC are subject to French law.
In the event of a dispute, an amicable solution will be sought before any legal action. Failing an amicable agreement, the French courts will have exclusive jurisdiction.
